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July 26, 2016 Chapter Meeting: Facilitation Skills for Eliciting Requirements

Tuesday, July 26, 2016 -
4:30pm to 7:00pm

Eventbrite - July 2016 Chapter Meeting:  Facilitation Skills for Eliciting Requirements

Agenda:
5:30pm Tour of Kohl's Innovation Center
5:45pm Dinner
6:00pm Announcements/Networking
6:30pm Presentation
7:45pm Wrap-Up

Note: You will need to check in at the Innovation Center security desk before attending meeting, so please allow extra time for this.

Speaker Bio:
Gary Rush is Founder and CEO of MGR Consulting, Inc. since 1985 becoming a leading facilitator and facilitator trainer creating his own facilitation techniques, FAST and FoCuSeD™ - a unique approach to structured facilitation transforming the facilitation industry. He has trained over 4000+ people in 16 countries, written numerous “how to” books covering facilitation, collaborative leadership, strategic planning, data modeling, etc. During a hiatus from consulting, Gary owned and was chef at a highly acclaimed restaurant in Old San Juan, Puerto Rico – MG Rush dba Mirácles Restaurant. He has facilitated significant workshops including the first strategic plan for the combined EDS/GM organization. He also facilitated the Star Alliance workshop that resulted in identifying in-flight WiFi as a product offering. Gary is a Vistage Chair in Richmond, IN. He attended the U.S. Naval Academy in Annapolis and holds a BS in English Literature.

Event Details: 
“How to” elicit requirements is one of the first skills Business Analysts learn – it's essential for all of the remaining steps of analysis. The problem is "how". Effective Facilitation Skills are as important for a Business Analyst as analysis and technical skills are. If we elicit requirements in one-on-one interviews, we get incomplete information. How often have you elicited requirements from a client only to have him or her call you later with requirements that were forgotten the first time? The solution is to learn "how to" use Active Listening and "how to" ask effective follow-up questions. This is how you elicit complete requirements. Active listening is far different than listening – it's a way to understand what the other person is saying. Properly asked follow-up questions, based on actively listening, elicit more complete information. Let's explore the required Facilitation skills.
Event Location: 
Kohl's Innovation Center: W165 N5731 Ridgewood Dr, Menomonee Falls, WI 53051. /
Event Directions: 
Take I-41/US 45 to Silver Spring Drive Exit (Exit 46). Turn west onto Silver Spring Drive. Continue to follow W Silver Spring Dr. for a little over 2 miles. Turn right onto Continental Parkway. Follow to the right as it turns into Ridgewood Drive. Kohl's Innovation Center will be on your right.
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