September 26, 2017 Chapter Meeting: Root Cause Shouldn’t Hurt Like a Root Canal: Five Proven Techniques for Understanding Business Needs
** EVENT SLIDES HAVE NOW BEEN ADDED **
5:30pm Informal Networking/Dinner
6:00pm Business Meeting
6:15pm Candidates and Election (Networking if time permits)
2017 Meeting Presentations will be based on the BACCM – Business Analysis Core Competency Model: Change, Need, Solution, Stakeholder, Value, and Context. This month’s presentation is focused on NEED.
Needs are arguably the most important concept in the BA Core Concept Model from IIBA. Given their impact, it is critical for business analysts to have tools and techniques to get to the root cause of business problems and opportunities. This presentation covers five essential techniques for uncovering and understanding Needs. You will leave the session feeling confident you can begin applying any of the techniques in your next effort.
Attendees will be able to:
- Describe the importance of Needs in the BA Core Concept Model.
- List which techniques most apply to certain situations.
- Be in position to use any of the techniques to uncover and understand business needs.